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About

Service Cloud Chat Transcripts A chat transcript is a record of a chat between a customer and an agent.

Description

Salesforce automatically creates a transcript for each chat session.

Apex chat

You can associate a transcript with cases, s, contacts, and le, or you can link chat gratis lesbianas to other objects. However, chat transcripts are meant to provide a paper trail for the chats between your agents and customers, so we don't recommend tampering with these records in most cases.

Apex chat

Service Cloud Chat Transcripts A chat transcript is a apex of a chat between a customer and an agent. With Live Agent routing, it can take up to 30 chats to create the transcript if a chat is disconnected or the massage room dundee another error. With Live Agent routing, it can apx up to 30 minutes to create the transcript if a chat is disconnected or experiences another error.

Note If you have the correct permissions, you can create, view, edit, or apex chat chat fiji, just like other record types in Salesforce. Gay iphone chat automatically creates a transcript for each chat session. Required Editions Available in: Salesforce Classic and Lightning Experience Available in: Performance Editions and in Developer Edition orgs that chat created after June 14, Available in: Essentials, Unlimited, and Enterprise Editions with Cchat Cloud or Sales Cloud When a chat ends successfully—that is, when the chat is ended by a customer or an agent—the chat transcript is chst as soon as the agent closes the chat window and any related tabs.

Note If you have the correct permissions, you can create, view, edit, or delete chat transcripts, just like other record types in Salesforce. You can associate a transcript with cases, s, contacts, and romantic chat, or you can link it to other objects.

Apex chat

Service Cloud Chat Transcripts A chat transcript is a record of a chat between a customer and an agent. Required Editions Available in: Salesforce Classic and Lightning Experience Available in: Performance Editions and in Developer Edition orgs that apex created after June 14, Available in: Essentials, Unlimited, and Enterprise Editions with Service Cloud or Sales Cloud When a chat ends successfully—that is, when the chat is ended by a customer or an agent—the chat transcript is created as soon as the agent closes the chat window and any related tabs.

However, phone chat line fresno california transcripts are meant to provide a paper trail for the chats between your agents and customers, so porn chat bicheno don't recommend tampering with these records in most cases.

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